Here are some frequently asked questions that our new Members ask:
Should I be expecting a confirmation email?
We have been very busy over the last few weeks with new memberships and the automated emails seem to have been slightly unpredictable, for which we apologise. As long as you have your PayPal receipt which confirms your payment for the type of membership you require please take this as confirmation that your membership is active.
Can I use my Membership straightaway?
Yes, you can!
Can I book online to visit English Heritage sites in Cornwall?
Unfortunately, Cornwall Heritage Trust members cannot book online for visits to English Heritage sites.
What if my card doesn’t arrive before my visit?
Please show your PayPal receipt at the entrance as proof of membership.
If I have signed up as a Family member, can I visit without children?
Of course, relax and enjoy yourselves!
What age is Senior Membership from?
Over 65.
How many people can be on a Family Membership?
Two adults and up to 12 children (as per the English Heritage membership)
What age is a child?
Under 18.
I’ve joined Cornwall Heritage Trust but I don’t need the membership anymore, can I have a refund?
Cornwall Heritage Trust is a registered charity, and membership subscriptions help the Trust carry out their work to preserve and strengthen Cornwall’s heritage. We don’t offer refunds.
