Closing date for applications: 9am on Monday 13th July
| Salary: | Real Living Wage £13.45 an hour, with 30% commission on net membership sales |
| Working Hours: | Zero-hour contract |
| Place of Work: | Home (private site venues), Krowji, Redruth |
| Benefits: |
|
Overview
We are looking for experienced and passionate salespeople to join our team as Event Ambassadors, with the confidence and motivation to inspire people to support Cornwall Heritage Trust.
Our Event Ambassadors mainly work independently at venues (pre-booked by our in-house team) alongside supporting our Events team at larger in-house events (such as our Heritage Festival, Awenek). Venues typically include farmer’s markets, historical sites and shows/events.
If you have fundraising/sales experience, an outgoing personality and an interest in Cornish history, then we would love to hear from you. This is an excellent opportunity to bring your experience to a position where you can contribute directly to a cause that you are passionate about.
About Cornwall Heritage Trust
Formed in 1985, Cornwall Heritage Trust was created in response to fears that many of Cornwall’s heritage sites were being “lost” to private ownership and the lack of an organisation with the ability to raise the necessary funds to save these important sites and promote Cornwall’s unique heritage.
Between 1985 and 1989, the charity acquired four historic sites around Cornwall, namely Sancreed Beacon, Castle an Dinas (East), Trevanion Culverhouse and Treffry Viaduct. In 1996, English Heritage approached the Trust with a request to manage six of its free-to-visit sites in Cornwall, with a seventh being added in 1997.
Twenty years later, the Trust acquired the field in which Trethevy Quoit stands to protect the setting of the monument. This led to the Quoit being removed from the Heritage At Risk Register. Since then, nine more historic sites have come into the charity’s care, meaning that we now look after 20 in total.
Today, Cornwall Heritage Trust continues to embody the original aims set out 40 years ago – to preserve and strengthen Cornwall’s heritage, with the more recent vision of “heritage for one and all”.
Our work with historic sites is just a part of what we do. We also run a highly successful education programme which offers workshops and classroom sessions as well as providing school transport grants which enable children to visit ancient sites, museums and historic properties across Cornwall. Alongside wellbeing and social prescribing sessions, our popular outreach scheme comprises a variety of community events, skills sessions and activities designed to raise awareness of both Cornwall’s heritage and the charity.
Heritage Promotion remains a key priority for the Trust and focuses on engagement with the Cornish communities to raise awareness of heritage in Cornwall and the challenges faced.
Key Responsibilities
- Recruit new members of the Cornwall Heritage Trust, selling merchandise, engaging with attendees, accepting and facilitating donations.
- Attend pre-booked venues/events and set up materials (this can include setting up gazebos and displays, to sharing historic handling objects)
- Complete all relevant paperwork, reports and timesheets in an accurate and timely manner in line with management requirements, including the use of IT.
- Represent Cornwall Heritage Trust in a professional and informed manner at all times, whether engaging with members of the public, venues, Trust staff, volunteers or any other supporters.
- Comply with the General Data Protection Regulation (GDPR) to ensure the privacy of individuals.
- Follow and implement the Institute of Fundraising (IoF) guidelines.
- Relay any feedback received from the public, supporters, or members to the Membership Manager in a timely manner.
- Ensure Health and Safety obligations laid out in the Health and Safety Policy are met across the breadth of office and field/venue-based activity, being aware and adaptable to Risk Assessments.
Other information
- The nature of the role will require working weekends (inclusive of Sundays), Bank Holidays, and some evenings.
- Event Ambassadors will need to provide their own means of reaching agreed work sites with all necessary equipment.
- This role does involve a certain amount of heavy lifting- packing for events, setting up gazebos, etc.
- Guaranteed living wage of £13.45, this is not a commission-only job.
- All new starters receive one day of paid induction training at our office and a further two days of paid on-site training at venues.
Person Specification
| Skills and Experience | Essential | Desirable | |
| Education & Qualifications | Minimum GCSE (or equivalent) Grade C or 5 in English and Maths | ✓ | |
| Knowledge & Experience | Experience in similar role or low-pressure sales role | ✓ | |
| An interest in Cornish History | ✓ | ||
| Experience using basic technology (using EPOS systems, touch-screens and mobile devices) | ✓ | ||
| Excellent communication skills – written and verbal | ✓ | ||
| Confidence to approach and build rapport with members of the public | ✓ | ||
| Personal Qualities | Self-motivated and able to work independently | ✓ | |
| Quick learner with a positive attitude | ✓ | ||
| Strong team player | ✓ | ||
| Flexible and adaptable – willing to try new things | ✓ | ||
| Other | Full UK driving licence and access to a car | ✓ |
What We’re Looking For
We’re looking for someone who is:
- Enthusiastic, flexible and adaptable with excellent communication and organisational.
How to Apply
An application form can be downloaded below and should be completed with reference to the job description above.
Please email your application form to careers@cornwallheritagetrust.org by 9am on Monday 13th July and ensure that your email is entitled “Application for Event Ambassador vacancy”.
You may enclose a CV and covering letter if you wish, however, applications without the application form will be disregarded.
Process
It is anticipated that, following shortlisting, interviews will take place on Monday 20th July. All candidates will be informed of the outcome in due course.
Contact
If you would like more information about the vacancy, please contact Sophie Meyer by email for an informal chat via careers@cornwallheritagetrust.org.



